Category: Video Visitation

Why Securus Technologies Is Becoming a Preferred Form of Communications For Inmates and Visitors of Theirs

The communications platform of Securus Technologies isn’t a program that should be seen as being ordinary by any means, as it’s a system that is bringing people closer together by providing them with a means of convenient communications in which one of the parties is not longer required to travel long distances to keep in touch had that been required of them had they not been given this wonderfully designed program to utilize.

 

Securus Technologies is a program that is not necessarily solely providing benefits to its immediate users, but also communities, as law enforcement officials are able to utilize the chat sessions that are conducted between the two parties. Should any matters of illegal nature be spoken about over the video conference chat sessions, law enforcement officials can provide courts with the segments including the illegal matters that were spoken about as key pieces of evidence for investigative matters. This is why it is not only recommended for inmates to refrain from chatting about matters that would be considered as being illegal, but also from engaging in such activities altogether. Oftentimes, crimes that occur in correctional facilities are carried out by corrupt correctional officers. To avoid this from occurring, Securus Technologies needs to be installed into the communications systems of more correctional facilities so that correctional officers can be made aware of there always being a possibility of their actions being spoken about over the chat sessions that are conducted between inmates and their visitors over the Securus Technologies platform/servers. Due to the law enforcement agencies having capabilities of monitoring conversations that are conducted between inmates and visitors, communities are becoming a lot safer than ever before. Be sure to see how you may be able to go about utilizing the program if Securus Technilogies, as it has been created with your best interests as its primary concerns.

 

Securus Technologies win big at the 11th Edition of Gold Stevie Award for Sales and Customer service

The 11th edition of the Gold Stevie Award for Sales and Customer Service were held at Caesar’s Palace in Las Vegas. The event was attended by more than 600 business executives and other company representatives. It had drawn more than 2,000 nominees from around the globe for their different categories. There were more than 53 categories of awards at the event, and Securus Technologies was among the biggest winners of the night. The company bagged the award for the best in sales and customer service.

 

It is not hard to see why Securus received the award. The company has been growing and developing fast in the five years that it has been operational. When they started offering monitoring, tracking and other communication solutions to correctional facilities and even individual companies, they were having a hard time convincing people to buy into the services. However, they are currently the service provider of choice to more than 20,000 correctional facilities across the country, and they are still growing.

 

When receiving the award on behalf of the company, the senior vice president in charge of operations said that it was a great honor to receive the award and added that this was a reflection of the quality of customer support that they offer their clients. He reiterated the principle that they have always held as a business, that the ultimate happiness of the customer is more valuable than any sales and profit. In the recent past, the company has received accreditation from the better business bureau because of the quality of their services. They have also received many glowing recommendations from customers who review their services.

 

The judges organizing the awards commended Securus and stated that it is not an easy thing to accomplish what they had and in such a short period. He urged them to keep up the good work.